The Role of Coupon Campaigns in Hair Salons
- Graham Robinson
- Apr 2
- 3 min read

In the competitive world of hair salons, attracting and retaining clients is essential for success. Coupon campaigns can be a powerful tool for achieving these goals, offering a range of benefits that can boost revenue, increase customer loyalty, and enhance a salon's overall marketing strategy16.
What is Coupon Marketing?
Coupon marketing is a promotional strategy where businesses provide discounts to encourage customers to make a purchase or book a service1. These coupons can come in different forms, such as digital vouchers, promo codes for online booking, physical flyers, or referral discounts1.
Benefits of Coupon Marketing for Hair Salons
Attract New Clients Coupons can lower the barrier for potential clients hesitant to try a new salon, especially if they view it as a luxury expense1. Offering a discount, such as "20% off your first haircut," can create a sense of urgency and encourage bookings from first-time visitors1. Once these clients experience the salon's service quality, they are more likely to return1.
Highlight New Services Coupons can be used to promote new services or products1. Offering a discount can motivate customers to try the new offering while gathering feedback1.
Boost Business During Slow Periods Coupon marketing can provide a much-needed boost during slow periods, such as post-holiday lulls1. Promotions like "Midweek Savings" or seasonal discounts can incentivize customers to visit during these times, keeping the team busy1.
Encourage Repeat Visits By offering discounts for subsequent visits or introducing loyalty programs, salons can incentivize customer retention3.
Upselling Opportunities Coupons can be used to upsell higher-value services or cross-sell related products, maximizing the customer’s spending3.
Strengthen Branding Coupons can build stronger branding by including the company's logo2.
Types of Coupon Campaigns for Hair Salons
Welcome Offers Provide a discount for new customers booking their first appointment1.
Membership or Package Discounts Offer discounts for multi-session bookings, such as discounted rates for a six-week hair treatment package1.
Seasonal Promotions Provide discounts during specific times of the year1. Examples include hair styling packages for the holiday season1.
Referral Programs Reward existing clients with a discount when they refer a friend1.
Loyalty Rewards Offer exclusive discounts to loyal customers as a reward for their continued business4.
Online Coupons Share coupons through online platforms to attract a wider audience5.
Local Coupons Distribute coupons through local newspapers and magazines5.
Social Media Contests Engage your audience through social media by designing contests and giveaways for coupons6.
Designing an Effective Coupon
Attractive Offer Coupons should offer a compelling discount or incentive to customers3. People are most interested in how much money the coupon will save2.
Clear Objectives Set specific, measurable, achievable, relevant, and time-bound (SMART) goals for the coupon campaign3.
Target Audience Identify the target audience and tailor coupon offers to their preferences3.
Simplicity The most effective coupons advertise haircuts for a straightforward price2. Promoting a specific price is more effective than advertising a percentage discount2.
Highlight Unique Services Use the coupon campaign to highlight unique services that the salon offers6.
Visual Appeal Coupons should have a visual appeal to grab attention6.
Expiration Date Set expiration dates to create a sense of urgency3.
Promoting a Coupon Campaign
To maximize the reach and impact of a coupon campaign, hair salons should use a variety of promotion channels. These may include:
Social Media Utilize platforms like Facebook, Instagram, and TikTok to share coupon codes, promote special offers, and run contests46. Social media challenges are a fun and interactive way to build an online community4.
Email Marketing Send targeted emails to subscribers with personalized promotions, loyalty discounts, and event invitations4. Tools like Mailchimp can be used to set up automated campaigns based on customer behavior4.
In-Salon Promotions Display flyers and posters in the salon to inform existing clients about current deals.
Local Partnerships Collaborate with neighboring businesses to cross-promote services and reach new customers.
Website Make coupons easily accessible on the salon's website.

Citations:
https://www.rtn.net/how-to-design-a-successful-coupon-for-your-hair-salon/
https://blog.miosalon.com/discount-coupon-a-boon-or-curse-for-your-salon-know-when-to-use/
https://enjovia.com/10-beauty-salon-promotion-ideas-to-boost-your-revenue/
https://beautymedicalagency.com/salon-promotional-marketing/
https://www.americansalon.com/business/5-strategies-successful-salon-promo
https://www.lockhart-meyer.co.uk/should-you-offer-salon-discounts-and-deals/
https://blog.miosalon.com/effective-salon-marketing-campaigns/
https://www.salon.life/en/post/marketing-strategies-for-beauty-salons
https://www.gettimely.com/blog/marketing-strategies-for-salons-spas/
https://www.linkedin.com/pulse/unlocking-secrets-offers-discounts-hair-beauty-businesses-vv5bf
https://www.salonguru.net/salon-marketing/new-client-promotion-example/
https://easyweek.io/marketing-strategy-for-a-beauty-salon.html
https://www.joinblvd.com/blog/hair-salon-promotions
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